Solutions

At MeccaStat, we offer a wide variety of services to suit your individual needs. We are always available for consultation or provide an estimate on any upcoming projects.

Market Research

We provide insight into how our software integrates into your market and how you can benefit from it.

Advertising Research

We work with your to determine the best advertisting strategies to ensure your success.

Employee Surveys / Feedback Programs

Easily gather employee feeback. Employees who feel heard are more productive and engaged.

Customer Satisfaction

Nothing is more important to your business than satisfied customers. Learning how to meet your customer's needs is our specialty.

How it Works

Survey Design

Quantify Technologies has secure API's that will allow you to pass customer information to us on set schedules which means there is no daily admin work for you and your staff. You only have to review the results as the surveys are completed.

You have the ability to customize the survey questions however, we recommend always using the NPS "Ultimate Question" as your first and only required question. The "NPS" or Net Promoter Score is a standard 0-10 rating that indicates how your customers are likely to recommend your business to others.

Survey Distribution

Survey requests can be delivered via email and/or SMS text messaging. Once the surveys are completed, your dashboard is updated instantly and you can track your results as well as manage your negative responses.

Analysis

Through your personal dashboard, you will have access to track your "Net Promoter Score" and react to any negative surveys. There are a number of management reports that you can access to monitor your progress and trends for your business.

features

Some things that MeccaStat can do.

MeccaStat provides instant feedback includes automated and event driven workflow alerts so you can act upon specific survey responses real time.

If certain answers are given to certain questions, an email may be automatically sent to a present address - for instance, to a customer service team member.

Measure patient satisfaction levels based on NPS.
Improve patient retention, referral and experience.
Pinpoint areas for process and departmental improvements.
Recommend actionable feedback.